Crucial Conversations

Difficult conversations are those day to day discussions that we fear and often duck.  Emotions are strong, opinions differ and the outcome is important to you.   Here we provide ideas and insights into all sorts of difficult conversations both at home and work and offer ideas and tactics on how you  might manage them in a clear and kind way that you feel proud of.

Crying at work: 4 things you should do (and 2 you shouldn’t)

30 July 2020 | 0 Comment | Angela Mitchell

How you respond to a person who is crying is key. Get it right and you'll give them what they need to work through what

Workplace conflict: you need more of it.

23 March 2020 | 0 Comment | Angela Mitchell

When colleagues challenge each other you have a more stimulating work environment. Colleagues that feel safe and confi

Taking work home: how difficult conversations at work can help us at home.

23 March 2020 | 0 Comment | Angela Mitchell

The communication lessons we learn at work are just as valuable at home. They don't need to be forgotten when the clock

Delivering bad news: It's something you said.

27 July 2020 | 0 Comment | Angela Mitchell

You can’t control how someone will react at the best of times, let alone when you’re delivering emotionally charged

Stop, Look and Listen

17 June 2021 | 0 Comment | Angela Mitchell

How to open a discussion on what each person interprets 'listening' as.

Managing conflict from a distance: Two obstacles, and how to overcome them

31 May 2021 | 0 Comment | Angela Mitchell

For many of us, working from home is no longer a novelty that helps us fit in a days work around a medical appointment or long-distance travel. It’s our “new normal”.

Change a little, change a lot: An overview of how to conquer bad habits and replace them with actions you’re proud of.

10 May 2021 | 0 Comment | Angela Mitchell

People say that change is like climbing a mountain – and it’s true. But the hardest part isn’t the climb itself.

The power of belonging at home and at work

26 April 2021 | 0 Comment | Angela Mitchell

The bottom line is, almost every relationship problem (at home, work, or elsewhere) can be examined and resolved through the lens of belonging.

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