Feedback Workshop

Create actionable learning moments, any day, any time, any place.

You will learn to:

  • Become a role model in asking for feedback
  • Receive feedback gracefully
  • Be the person that drives culture change
  • Provide contentious feedback sensitively
  • Deliver feedback that inspires change you'll be proud of
  • Guide, mentor, and encourage your people and leave an impression that lasts a lifetime
  • Drive the performance of your team by enabling a transparent, improvement culture.

This Workshop is for you if:

You care about your people and want them to excel

You're eager to help others get better at what they do

You're curious about how you could provide even more effective feedback

This Workshop isn't for you if:

You don't think feedback really makes a difference

You're happy where you are and prefer to make changes when issues arise

You'd rather play it safe and not risk upsetting someone by trying to help them

The 8 sessions

1. WHAT DO WE MEAN BY “LEARNING MOMENTS"?

Every task has one of two outcomes. We win or we have a learning moment. Feedback is the best opportunity to learn from our mistakes and figure out how to do things differently going forward.

2. WHAT STOPS US PROVIDING FEEDBACK RIGHT NOW?

Giving and receiving feedback can be nerve-wracking. This group discussion helps you to identify and overcome exactly what stops you from asking for and providing honest feedback.

3. ARE YOU A SPONGE OR A ROCK WHEN IT COMES TO FEEDBACK?

When you receive feedback do you have a growth (sponge) mindset or a fixed (rock) mindset? You'll discover how to get yourself into the right frame of mind to be receptive, open and ready to absorb.

4 THE FEEDBACK TRIANGLE

You'll discover what the Feedback Triangle is, and how it applies to your workplace.

5. WHAT TO SAY
You'll learn two models that will enable you to provide high-quality feedback and create actionable learning moments that leave a lifelong impression.

6. HOW TO SAY IT
There's little point giving feedback if it makes the recipient switch off. We'll cover the three behaviours that ensure your feedback is a force for positive change.

6. DIFFICULT SCENARIOS THAT MAKE PROVIDING FEEDBACK CHALLENGING
Giving feedback isn't always easy. In fact, it can be a source of serious conflict. You'll work through scenarios to help you prepare for those difficult conversations.

7. DEMONSTRATION AND PRACTICE SESSIONS
You'll get a chance to put what you've learned into practice and see what good feedback looks like in action.

8. WHAT'S NEXT?
Learning how to give and receive great feedback is all well and good, but you need to put it into practice and make it a habit. You'll learn all you need to do this in simple, actionable steps.

This course is available in these formats…

Face to Face sessions

1:1 coaching face to face

Virtual Webinar

1:1 coaching virtually

How to persuade your boss this is a good idea:

Your team crave ongoing and open feedback. However, most of them aren't getting it. Feedback gets relegated to just one part of a performance conversation once or twice a year.

Hinting is often as good as it gets. Many managers seek to avoid the conversation altogether because they fear getting it wrong. Instead, they live in the vain hope that the issue will go away by itself.

However, when managers have an effective feedback conversation, performance and productivity increases.

People don't fear feedback. They fear bad feedback. Done well, feedback creates an open, learning culture. This means fewer errors, improved productivity, and impressions that last a lifetime.

What do people say about us?

Fuller Andrea

Test6

Angela has the fantastic ability to get under the skin of a team and understand their needs. This enables her to deliver a tailor-made learning solution which adds genuine value and benefit to the team, enabling them to move forward with clear direction and vision. I would highly recommend Angela to deliver the perfect training package to meet your development need and enhance team performance.

Andrea Fuller
HR Manager

Jo Mead

Test5

Angela's course design and delivery is always clear and makes learning enjoyable and easy. Her training materials during the training and support afterwards provide great insight in the subject. She works hard to ensure learning's are applied back into the workplace and finding ways for delegates to increase their accountability. Angela is an insightful and energetic trainer and I hope to work with her again in the future.

Jo Mead
Demand Planning Manager

Emily

Test4

Angela is one of the best trainers I have ever worked with. She uses a great mixture of science, theory, practical exercises and electronic applications to keep the audience engaged throughout any of her courses. She has a great skill at listening to an individual’s input, but still keeping to topic and to time. One of Angela’s greatest skills is building training material specific to a team’s needs, but aligning to wider business strategies and using expert views to deliver material that is well thought through and validated.

EMILY WOOTTON
Tesco Customer controller

Laura Mulholland

Test3

Angela has delivered many development programmes to our managers at Allied Bakeries and the feedback is always excellent. Her key strength is in her ability to relate, both to a diverse group of management and to tailor learning to the workplace making it relevant and insightful. She builds confidence in front line managers and creates a safe environment for people to try out new skills. The benefits can be seen in our manager’s capability improvement across the areas she has worked with us on which include Managing Performance, Coaching and Presentation Skills.

LAURA MULLHOLLAND
HR Manager

Test 1

The training help my colleagues and achieve personal growth which has in turn improved organisation capability.

DIANNE MCDONALD | HR MANAGER, ALLIED BACKRIES

Test 2

The training help my colleagues and achieve personal growth which has in turn improved organisation capability.

DIANNE MCDONALD | HR MANAGER, ALLIED BACKRIES

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