Feedback Workshop
Create actionable learning moments, any day, any time, any place.
Watch the video
Being able to give feedback fairly and clearly is one of, if not the, most powerful tool you can use to support and develop the people around you – colleagues, family and friends.
Ultimately, if we care about someone, we want them to learn, grow and become their best self.
And they can only be at their best if they know what they do well, and where they might need some development. So, by conveying this information with kindness, we're equipping them with ideas and knowledge which empowers them.
Learn how we can help you become an expert in providing and receiving feedback.
You will learn to:
- Become a role model in asking for feedback
- Receive feedback gracefully
- Be the person that drives culture change
- Provide contentious feedback sensitively
- Deliver feedback that inspires change you'll be proud of
- Guide, mentor, and encourage your people and leave an impression that lasts a lifetime
- Drive the performance of your team by enabling a transparent, improvement culture.
This Workshop is for you if:
You care about your people and want them to excel
You're eager to help others get better at what they do
You're curious about how you could provide even more effective feedback
This Workshop isn't for you if:
You don't think feedback really makes a difference
You're happy where you are and prefer to make changes when issues arise
You'd rather play it safe and not risk upsetting someone by trying to help them
The 8 sessions
1. WHAT DO WE MEAN BY “LEARNING MOMENTS"?
Every task has one of two outcomes. We win or we have a learning moment. Feedback is the best opportunity to learn from our mistakes and figure out how to do things differently going forward.
2. WHAT STOPS US PROVIDING FEEDBACK RIGHT NOW?
Giving and receiving feedback can be nerve-wracking. This group discussion helps you to identify and overcome exactly what stops you from asking for and providing honest feedback.
3. ARE YOU A SPONGE OR A ROCK WHEN IT COMES TO FEEDBACK?
When you receive feedback do you have a growth (sponge) mindset or a fixed (rock) mindset? You'll discover how to get yourself into the right frame of mind to be receptive, open and ready to absorb.
4 THE FEEDBACK TRIANGLE
You'll discover what the Feedback Triangle is, and how it applies to your workplace.
5. WHAT TO SAY
You'll learn two models that will enable you to provide high-quality feedback and create actionable learning moments that leave a lifelong impression.
6. HOW TO SAY IT
There's little point giving feedback if it makes the recipient switch off. We'll cover the three behaviours that ensure your feedback is a force for positive change.
6. DIFFICULT SCENARIOS THAT MAKE PROVIDING FEEDBACK CHALLENGING
Giving feedback isn't always easy. In fact, it can be a source of serious conflict. You'll work through scenarios to help you prepare for those difficult conversations.
7. DEMONSTRATION AND PRACTICE SESSIONS
You'll get a chance to put what you've learned into practice and see what good feedback looks like in action.
8. WHAT'S NEXT?
Learning how to give and receive great feedback is all well and good, but you need to put it into practice and make it a habit. You'll learn all you need to do this in simple, actionable steps.
This course is available in these formats…
Face to Face sessions
1:1 coaching face to face
Virtual Webinar
1:1 coaching virtually
How to persuade your boss this is a good idea:
Your team crave ongoing and open feedback. However, most of them aren't getting it. Feedback gets relegated to just one part of a performance conversation once or twice a year.
Hinting is often as good as it gets. Many managers seek to avoid the conversation altogether because they fear getting it wrong. Instead, they live in the vain hope that the issue will go away by itself.
However, when managers have an effective feedback conversation, performance and productivity increases.
People don't fear feedback. They fear bad feedback. Done well, feedback creates an open, learning culture. This means fewer errors, improved productivity, and impressions that last a lifetime.
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