Stop dodging difficult conversations.
Learn how to tell ANYONE anything.
Learn how to deliver difficult messages that drive behaviour change and produce results.
Insights Discovery Profiling
Understand the behavioural preferences of each team member and how to communicate effectively.
Do you and your colleagues avoid having difficult conversations with each other?
In organisations when we don’t have honest conversations we create a culture of drama and gossip which leads to low trust and poor performance.
Are you and your colleagues guilty of ducking the following conversations?
- Handle an upset customer
- Tell someone honestly why they haven’t got a promotion
- Manage poor time-keeping in the team
- Sense check whether there is a mental health concern.
- Managing the colleague who monopolises team meetings.
- Deal with the team slacker
- Providing feedback to a micomanaging boss.
- Work with the team whiner
- Deal with the personal hygiene offender
What could it be like?
Colleagues relish new challenges. They feel safe and know they will receive the support and challenge they need.
Reduce water cooler gossip as problems are discussed directly with the person they concern rather than everyone else.
All colleagues have a choice about how much effort they give you. You will learn how to get 100% of their effort.
Managers support development
Clear and Useful
Colleagues stop ducking feedback converstations and provide guidance that is clear and useful.
Supporting bosses and colleagues from a wide range of businesses.
Every organization, no matter the product or service it offers, can get braver about honest conversations and turn average performance into winning performance.
♦ Service Industry
♦ Non profit