Stop dodging difficult conversations.

Learn how to tell ANYONE anything.

 Difficult Conversations Training

Learn how to deliver difficult messages that drive behaviour change and produce results.

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Insights Discovery Profiling

Understand the behavioural preferences of each team member and how to communicate effectively.

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 360 degree reviews

Foster a culture of openness and feedback through easy to implement 360 reviews.

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Do you and your colleagues avoid having difficult conversations with each other?

In organisations when we don’t have honest conversations we create a culture of drama and gossip which leads to low trust and poor performance.  

Are you and your colleagues guilty of ducking the following conversations?  

  • Handle an upset customer
  • Tell someone honestly why they haven’t got a promotion
  • Manage poor time-keeping in the team
  • Sense check whether there is a mental health concern.
  • Managing the colleague who monopolises team meetings.
  • Deal with the team slacker
  • Providing feedback to a micomanaging boss.
  • Work with the team whiner
  • Deal with the personal hygiene offender 

Find out how we can help you. Schedule a call

What could it be like?

Daily Conversations

Honest conversations becomes part of your team's daily interaction.  Feedback moments are sought rather than avoided.

New Challenges

Colleagues relish new challenges.  They feel safe and know they will receive the support and challenge they need.

Less drama 

Reduce water cooler gossip as problems are discussed directly with the person they concern rather than everyone else.

Discretionary effort

All colleagues have a choice about how much effort they give you.  You will learn how to get 100% of their effort.

Managers support development

Managers are highly supportive of their teams and have tough conversations because they want the best for them. 

Clear and Useful

Colleagues stop ducking feedback converstations and provide guidance that is clear and useful.

Supporting bosses and colleagues from a wide range of businesses.

Every organization, no matter the product or service it offers, can get braver about honest conversations and turn average performance into winning performance.


♦ Healthcare

♦ Retail

♦ Manufacturing

♦ Charity

♦ Service Industry

♦ Financial

♦ Non profit

♦ Education

What people say about us.

Laura Mullholland
HR Manager
Angela has delivered many development programmes to our managers at Allied Bakeries and the feedback is always excellent. Her key strength is in her ability to relate, both to a diverse group of management and to tailor learning to the workplace making it relevant and insightful. She builds confidence in front line managers and creates a safe environment for people to try out new skills. The benefits can be seen in our manager’s capability improvement across the areas she has worked with us on which include Managing Performance, Coaching and Presentation Skills.
Emily Wootton
Tesco Customer Controller
Angela is one of the best trainers I have ever worked with. She uses a great mixture of science, theory, practical exercises and electronic applications to keep the audience engaged throughout any of her courses. She has a great skill at listening to an individual’s input, but still keeping to topic and to time. One of Angela’s greatest skills is building training material specific to a team’s needs, but aligning to wider business strategies and using expert views to deliver material that is well thought through and validated.
Jo Mead
Demand Planning Manager
Angela's course design and delivery is always clear and makes learning enjoyable and easy. Her training materials during the training and support afterwards provide great insight in the subject. She works hard to ensure learning's are applied back into the workplace and finding ways for delegates to increase their accountability. Angela is an insightful and energetic trainer and I hope to work with her again in the future.
Andrea Fuller
HR Manager
Angela has the fantastic ability to get under the skin of a team and understand their needs. This enables her to deliver a tailor-made learning solution which adds genuine value and benefit to the team, enabling them to move forward with clear direction and vision. I would highly recommend Angela to deliver the perfect training package to meet your development need and enhance team performance.

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