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Culture is simply a shared way of doing something with a passion

Culture is simply a shared way of doing something with a passion

Brian Chesky, Co-Founder, CEO, Airbnb ———————————————————————————— Tony Hsieh was born an entrepreneur. From teenage years…

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The key to successful leadership today is influence

The key to successful leadership today is influence

(Kenneth Blanchard) MIT professor ———————————————————————————————————— I saw myself as a bright and energetic junior manager.…

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Attitude is altitude

Attitude is altitude

"As an entrepreneur, you tend to see the opportunities where others see none."Naveen Jain Most…

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If you can dream it, you can do it.

If you can dream it, you can do it.

Walt Disney —————————————————————— A businessman was on the verge of a nervous breakdown. His company…

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Empathy is the key to compassion, but important difference: Empathy enables one to feel another’s pain; compassion enables one to alleviate it

Empathy is the key to compassion, but important difference: Empathy enables one to feel another’s pain; compassion enables one to alleviate it

Jeff Weiner CEO LinkedIn ————————————————————————————————— Jeff Weiner has been CEO of LinkedIn since 2008. In…

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Without exception, empathy is always appropriate

Without exception, empathy is always appropriate

Stephen R Covey ——————————————————————————————- Everybody has an invisible emotional bucket inside ourselves . It is…

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The magic formula that successful businesses have discovered is to treat their customers as guests and their employees as people

The magic formula that successful businesses have discovered is to treat their customers as guests and their employees as people

Tom Peters ———————————————————————————————————— One of the things that upsets a customer most is being dealt…

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When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.

When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.

Dale Carnegie —————————————————————————————————— Martin Luther King was a Baptist minister . He was a spiritual…

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The power to do good is also the power to do harm

The power to do good is also the power to do harm

Milton Friedman —————————————————————————————————— A person who exhibits high levels of emotional intelligence is often highly…

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In any dispute, each side thinks its in the right and the other is a demon

In any dispute, each side thinks its in the right and the other is a demon

Steven Pinker —————————————————————————————————— Most people in business have found themselves, at some time or another,…

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Dyslexia is the affliction of a frozen genius

Dyslexia is the affliction of a frozen genius

Stephen Richards —————————————————————————————— Dyslexia has often been described as the hidden disability, but it should…

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Never be afraid to be a poppy in a field of daffodils

Never be afraid to be a poppy in a field of daffodils

Michaela DePrince ——————————————————————————————— Michaela Prince has published a book called ‘Taking Flight; From War orphan…

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Recognise yourself in he and she who are not like you and me

Recognise yourself in he and she who are not like you and me

Carlos Fuentes ————————————————————————————————— Sky Media is recognised for promoting all strands of diversity and inclusion…

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I don’t have a dis-ability. I have a different-ability.

I don’t have a dis-ability. I have a different-ability.

Robert M Hensel ———————————————————————————— In 2014, Mindy Scheier established ‘The Runway Dreams Foundation.’ It was…

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Diversity: The art of thinking independently together

Diversity: The art of thinking independently together

Malcolm Forbes ——————————————————————————————— Lord Browne was CEO of BP and was regarded as one of…

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If they don’t give you a seat at the table, bring a folding chair!

If they don’t give you a seat at the table, bring a folding chair!

Shirley Chisholm (first African-American elected to US Congress) ——————————————————————————————————— Sundar Pichai, CEO of Google, is…

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If you believe that discrimination exists, it will.

If you believe that discrimination exists, it will.

Antony J D’Angelo —————————————————————————————————- In 2016 , a report from the centre right think tank…

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Discrimination in the workplace

Discrimination in the workplace

“. The world is divided into two kinds of people; those who have tattoos and…

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It is not our differences that divide us. It is our inability to recognise and celebrate those differences

It is not our differences that divide us. It is our inability to recognise and celebrate those differences

“It is not our differences that divide us. It is our inability to recognise and…

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In the long run, there is not much discrimination against superior talent

In the long run, there is not much discrimination against superior talent

Carter G Woodson ———————————————————————————————————- One form of discrimination that receives little attention, is that based…

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No person will make a great business who wants to do it all himself or get all the credit

No person will make a great business who wants to do it all himself or get all the credit

Andrew Carnegie —————————————————————————————————— Andrew Carnegie , a poor Scottish immigrant, became one of the greatest…

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Your most unhappy customers are your greatest source of learning

Your most unhappy customers are your greatest source of learning

EXAMPLE OF BRILLIANT CUSTOMER CARE Bill Gates —————————————————————————————————— On the 31st of May 2011, a…

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If you want others to be happy, practice compassion: If you want to be happy, practice compassion

If you want others to be happy, practice compassion: If you want to be happy, practice compassion

Dalai Lama ———————————————————————————————————— In 2015, Jamie Shani founded Madison+Vine , a LA based digital marketing…

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You have to be a place that is more than just a play check for people

You have to be a place that is more than just a play check for people

Rick Federico ————————————————————————————————— Michael Stuban, a 58 year mid level manger decided to take early…

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No culture can live if it attempts to be exclusive

No culture can live if it attempts to be exclusive

Mahatma Gandhi ——————————————————————————————————- A teacher on a small island off the mainland of Scotland was…

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Critical thinking

Critical thinking

“If there was was one skill everybody on the planet needed, it was the ability…

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There is a better way to do it

There is a better way to do it

Thomas Edison —————————————————————————————— Creative thinking is the ability to ‘think outside the box’ This is…

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To invent, you need a good imagination and a pile of junk

To invent, you need a good imagination and a pile of junk

Thomas Edison ———————————————————————————————— Thomas Edison was the inventor of the first lightbulb. But it took…

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Creativity is thinking up new things. Innovation. Is doing new things

Creativity is thinking up new things. Innovation. Is doing new things

Theodore Levitt CRACKED IT is a company that repairs smart phones. But it does more…

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Compassionate leadership

Compassionate leadership

“Compassion doesn’t weaken leadership, it makes it stronger” (Rudy Giuliani— ex mayor of New York…

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Company Culture

Company Culture

Our number one priority is company culture.....get the culture right, most of the other stuff…

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Throw your dreams into space like a kite, and you do not know what it will bring back

Throw your dreams into space like a kite, and you do not know what it will bring back

Anais Nin ————————————————————————————————— Major Tim Peake beat over 9000 other applicants for one of the…

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Ask the right questions if you are going to find the right answers

Ask the right questions if you are going to find the right answers

Vanessa Redgrave ———————————————————————————————————— Two friends, Dave and Connor, are chatting on the way home from…

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I am only responsible for what i say

I am only responsible for what i say

“I’m only responsible for what I say not for what you understand” ————————————————————————————————— Two teenagers,…

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A mans character may be learned from the adjectives.

A mans character may be learned from the adjectives.

“ A man’s character may be learned from the adjectives which he habitually uses in…

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Miscommunication

Miscommunication

“Miscommunication leads to complication”. Lauren Hill —————————————————————————————————- From Potsdam, in July 1945, an ultimatum was…

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You cannot truly listen to anyone and do anything else at the same time

You cannot truly listen to anyone and do anything else at the same time

M. SCOTT PECK ———————————————————————————————————— The truth of this quote is seen in a story told…

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Being president

Being president

“Being President is like running a cemetery. You’ve got a lot of people under you…

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There is no greater loan than a sympathetic ear

There is no greater loan than a sympathetic ear

FRANK TYLER ———————————————————————————————- James Munro is the CEO of Patient Opinion, a U.K. independent health…

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When people talk, listen completely

When people talk, listen completely

Ernest Hemingway ——————————————————————————————— Kevin Sharer was CEO of Amgen, a US biotech giant. After 20…

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The most important thing in communication is hearing what isn’t said

The most important thing in communication is hearing what isn’t said

COMMUNICATION “The most important thing in communication is hearing what isn’t said” (Peter Drucker) ——————————————————————————————————…

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One learns people through the heart, not the eyes of the intellect

One learns people through the heart, not the eyes of the intellect

COMMUNICATION “One learns people through the heart, not the eyes of the intellect” (Mark Twain)…

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90% of all management problems are caused by miscommunication

90% of all management problems are caused by miscommunication

COMMUNICATION SKILLS “90% of all management problems are caused by miscommunication” (Dale Carnegie) ————————————————————————————————— The…

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We do not listen to understand

We do not listen to understand

“THE BIGGEST COMMUNICATION PROBLEM IS WE DO NOT LISTEN TO UNDERSTAND? WE LISTEN TO REPLY”…

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Assumptions are the termites of relationships

Assumptions are the termites of relationships

Henry Winkler ——————————————————————————————————— An American lady was planning a camping trip in the U.K. Before…

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Your comfort zone is your danger zone

Your comfort zone is your danger zone

Greg Plitt ————————————————————————————————. Philippa Brown is the U.K. CEO at Omnicom Media’s Group. She was…

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Exiting your comfort zone.

Exiting your comfort zone.

“Life begins at the end of your comfort zone”. Neale Donald Walsch ————————————————————————————————— Karen Catlin…

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Exiting your comfort zone

Exiting your comfort zone

“In the end we regret the chances we didn’t take “ (Anonymous) ————————————————————————————————- Ed Balls…

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Coaching the manager

Coaching the manager

“ All coaching is, is taking someone where they can’t take themselves” (Bill McCartney) ———————————————————————————————…

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Coaching – Liquid Thinker

Coaching – Liquid Thinker

This came from Liquid Thinker on 9th April 2018.  This is it word for word…

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Coaching – Jessica Ennis-Hill

Coaching – Jessica Ennis-Hill

“Who, exactly , seeks out a coach? .....Winners who want even more out of life”…

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Coaching – Dame Kelly Holmes

Coaching – Dame Kelly Holmes

“it’s what you learn , after you know it all, that counts” (John Wooden. Basketball)…

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Coaching – Alex Ferguson

Coaching – Alex Ferguson

“Behind every successful athlete is a responsible coach” ( Paul Bamikole) ——————————————————————————————- Sir Alex Ferguson…

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Bullying behaviour in the work place

Bullying behaviour in the work place

“She is a queen that can go from being royal to gangster in 0.5 seconds”…

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Bullying in the work place

Bullying in the work place

“I have learned that people will forget what you have said. People will forget what…

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Body Language

Body Language

“The Human Body is the Best Picture of the Human Soul”. Ludwig Wittgenstein ——————————————————————————————— Body…

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Being assigned a coach is a compliment

Being assigned a coach is a compliment

“All coaching is— is taking a player where he can’t take himself” (Bill McCartney) ———————————————————————————————…

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The art of communication is the language of leadership

The art of communication is the language of leadership

James Humes ——————————————————————————————   Obama was an exemplary communicator. With his rhetorical skills and skilful…

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Taking work home: how difficult conversations at work can help us at home.

Taking work home: how difficult conversations at work can help us at home.

When was the last time you disagreed at home? Perhaps with a spouse or partner,…

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Workplace conflict: you need more of it.

Workplace conflict: you need more of it.

It’s Friday. Deadline day. Your team has been working on this project for weeks. It…

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Aviation

Aviation

The aviation business has long boasted as being the pioneers of a "no blame" culture…

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A solution looking for a problem.

A solution looking for a problem.

“Sometimes problems don’t require a solution to solve them;l (Steve Maraboli). —————————————————————-+—————————— There are many…

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Lord Brown and Diversity

Lord Brown and Diversity

"Diversity: The art of thinking independently together" Malcolm Forbes Lord Browne was CEO of BP…

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Diversity in broadcasting

Diversity in broadcasting

DIVERSITY IN BROADCASTING "Whoever controls the media, controls the mind" Jim Morrison In the summer…

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If your immune system is to look after you, how are you going to look after your immune system?

If your immune system is to look after you, how are you going to look after your immune system?

Control the controllable should be our motto for the moment. And our immune systems which…

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Daily Team Huddle

Daily Team Huddle

Link to the 30min webinar that includes all Working from Home Tips. What is a…

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Insights discovery supporter

Insights Discovery Supporter Supporters are easy-going, amiable and dependable individuals who get on well with…

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Insights Discovery Helper

Insights Discovery Helper Helpers are warm, personable and sociable individuals who strive for positive relationships…

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Insights Discovery Inspirer

Insights Discovery Inspirer Inspirers are outgoing and enthusiastic, seeking favourable social environments where they can…

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Insights Discovery Motivator

Insights Discovery Motivator Motivators are good communicators who are naturally participative. With a thirst for…

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Insights Discovery Director

Insights Discovery Director Directors are strong, decisive and demanding people who tend to be dynamic…

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Insights discovery observer

Insights Discovery Observer Observers are precise, cautious, disciplined and they are conscientious in work which…

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Insights Discovery Coordinator

Insights Discovery Coordinator Coordinators are careful and thoughtful people who are diplomatic and sincere. They…

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Insights Discovery Reformer

Insights Discovery Reformer Reformers are critical and rigorous thinkers who drive for results and who…

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Insights Discovery Team Days: The key to a more communicative and better performing team?

Insights Discovery Team Days: The key to a more communicative and better performing team?

Could your team be communicating more effectively? If your answer is yes, you’re not alone.…

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Insights Discovery Sunshine Yellow behaviour

Insights Discovery Sunshine Yellow behaviour

Sunshine Yellow Motto: "Involve Me." Sunshine Yellow Good Day Behaviours Sunshine Yellow is the quintessential…

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Insights Discovery Fiery Red

Insights Discovery Fiery Red

Fiery Red Motto: "Be bright, be brief, be gone." Fiery Red behaviours on a good…

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Insights Discovery Earth Green

Insights Discovery Earth Green

Earth Green Motto: "Show me you care." Earth Green behaviour on a good day Earth…

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Insights Discovery Cool Blue

Insights Discovery Cool Blue

Cool Blue Energy Motto - "Give me the details." Cool Blue energy tends to be…

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Insights Discovery Types

Insights Discovery Types

At it's simplest the Insights Discovery Type model is a four-quadrant model and looks at…

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How to apologise well: Avoid the one word which ruins an apology

How to apologise well: Avoid the one word which ruins an apology

How to apologise well? As imperfect human beings we all mess up and need to…

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Be proactive then reactive

Be proactive then reactive

How do I help my team be more productive in 4 mins?  Some of your…

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Feedback Template

Feedback Template

A 4-step template for providing feedback that drives learning and growth. OverviewFeedback conversations can feel…

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Constantly negative

Constantly negative

Help a colleague understand the impact of his moaning on colleagues. ContextWhen your colleague is…

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Late for meetings

Late for meetings

Give feedback to a colleague who is regularly late for meetings. 12 13 14 15…

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Not dressed properly

Not dressed properly

A colleague's jeans do not meet the organisations dress code policy. BackgroundThe organisation has a…

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We make decisions based on emotion not logic

We make decisions based on emotion not logic

We like to consider ourselves rational individuals making decisions based on logic rather than emotion.…

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Time Management Tip: Be proactive, then reactive

Time Management Tip: Be proactive, then reactive

The world is desperate to stop you from doing quality work. We are bombarded with…

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Sir Bobby Robson – putting people at the heart of things

Sir Bobby Robson – putting people at the heart of things

Sir Bobby Robson, was the last manager to get England to a World Cup semi-final…

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What is Performance Management? Helping your team be smarter.

What is Performance Management? Helping your team be smarter.

“Don’t die with the music in you.”  Wayne Bennett As a shrewd and innovative Australian…

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Simple, effective feedback for managers

Simple, effective feedback for managers

General Electric recognised that if managers were going to help their teams realise their potential then…

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Confidence comes from the courage to develop your competence

Confidence comes from the courage to develop your competence

It’s Strictly time of year.  The professional dancers, the cast of stars, the fake tan,…

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Stepping out of your comfort zone to make a difference

Stepping out of your comfort zone to make a difference

In 2002, celebrated chef, author, and restaurateur Jamie Oliver set up Fifteen, a not for…

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A meaningful life comes from aligned values and behaviours

A meaningful life comes from aligned values and behaviours

In 1967, Muhammad Ali was heavyweight champion of the world, and like thousands of others…

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Don’t complain: take action even when things don’t go your way

Don’t complain: take action even when things don’t go your way

You will have heard of the iconic Enzo Ferrari and Ferruccio Lamborghini; you may even…

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Focus and being distraction free leads to quality thinking

Focus and being distraction free leads to quality thinking

135 years ago, the British Raj passed “The 1882 British Salt Act” in India. Indians…

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