Juicing the Lemon writes about these 6 topics and here you will find links through to each of those categories. Not sure where to start? Then check out on essential content below.
How you respond to a person who is crying is key. Get it right and you'll give them what they need to work through whatever it is that's troubling them. Get it wrong and you can push them deeper into despair.
You can’t control how someone will react at the best of times, let alone when you’re delivering emotionally charged news. But you can take steps to mitigate that reaction.
Why then do so many companies treat performance management as an annual
It follows that the more frequently your staff receive feedback, the better
able they'll be to develop in their role. Why then do so many companies treat performance management as an annual event?