Difficult Conversations Workshop
“Care then dare" for crucial conversations that change behaviours for the better.
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Difficult conversations are those chats where just the thought of them is enough to tie you up in knots!
Learn how our workshops can help you navigate them with ease, grace and confidence.
You will learn to
- Listen and not jump in
- Observe without judgement
- Find the common ground
- Recognise the difference between intent and impact
- Combine clarity and kindness to deliver feedback that lands
- Ask the right questions that lead to the truth
This Workshop is for you if:
You believe in your people
You're eager to help your people learn and grow
You want your people to reach their potential
This Workshop isn't for you if:
You don't believe people can change
You don't have time to spend on learning and development
You don't think there's anything wrong with how your people communicate
The 6 Sessions
Session 1 – Know yourself to lead yourself
Banish your nerves and remain calm and in control no matter how difficult the conversation. Learn what triggers you and discover how to overcome those feelings to facilitate those crucial conversations.
Session 2 – Care then Dare tool
Learn about the two dimensions of the “Care then Dare” model. See how you're using it now and learn the skills you need to transfer those behaviours into more challenging situations.
Session 3 – Leaders must care
Discover the three behaviours that show that you care to build trust and engagement in your team. You'll get the chance to embed these skills with recorded practice sessions and feedback.
Session 4 – Leaders must dare
If your people trust you, they'll actively seek your feedback. Learn the 3 steps to creating a culture of honest conversations that drive desire for improvement. Practice your new-found skills in recorded sessions with targeted feedback.
Session 5 – Creating a culture of honest conversations
With the 3 steps fresh in your mind, learn how to make them an integral part of your workplace culture.
Session 6 – Implementing this back in the workplace
The theory is great, but it's useless unless you know how to apply it in the real world. You'll find out how to implement everything you've learned in a way that's unique to your workplace. Create new habits and learn how to collaborate with your manager to make positive changes that last.
This course is available in these formats…
Face to Face sessions
1:1 coaching face to face
Virtual Webinar
1:1 coaching virtually
How to persuade your boss this is a good idea:
You'll build the conditions for your teams to win.
Doing difficult conversations well builds team spirit with the superpowers of truth and trust.
Your people won't be consumed by unspoken niggles that grow into resentment. Instead, they'll drive their energy into more important areas that will deliver results.
When your team members care about each other enough to make themselves uncomfortable by having those crucial difficult conversations, you have the basis of a high performing team.
By giving your team the framework to have these difficult conversations, you'll have given them the tool they need to become the best version of themselves at home and work.
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